MedTourEasy

FAQ 5

• What is MedTourEasy?
• How does it work?
• What is Care Team Assistance?
• Why should I use MedTourEasy instead of contacting a clinic directly?
• What additional services can MedTourEasy provide?

Getting Started 0

Do I have to pay for Care Team Assistance? 4

• Do I have to pay for Care Team Assistance?
• Is the Care Team Assistance service fee refundable?
• Do clinics charge additional fees if I book through MedTourEasy?
• Is MedTourEasy free to use?

Why do I need to share my personal/medical information? 3

• Why do I need to share my personal/medical information?
• How do I get a personalized quote from a clinic?
• What is a personalized quote?

Why do some clinics ask for a deposit? 3

• Why do some clinics ask for a deposit?
• Do I pay the deposit to MedTourEasy or to the clinic?
• Will my deposit get refunded if I cancel my appointment?

Will my insurance company reimburse my treatment abroad? 5

• Will my insurance company reimburse my treatment abroad?
• Which payment methods do clinics accept?
• Do I have to pay in the local currency?
• Whom do I pay for the treatment?
• When do I need to pay for my treatment?

What if I’m not satisfied with the treatment I receive? 5

• What if I’m not satisfied with the treatment I receive?
• With whom is my medical data shared?
• How are patient reviews collected?
• Is it safe to use MedTourEasy?
• How does MedTourEasy choose clinics?

What happens if the clinic cancels my appointment? 4

• What happens if the clinic cancels my appointment?
• What happens if I cancel my appointment?
• Do I need to pay to secure an appointment?
• How do I book an appointment?

Will the final price at the clinic be the same as my personalized quote? 5

• Will the final price at the clinic be the same as my personalized quote?
• Will the final price at the clinic be the same as the listed price?
• Why aren’t there prices for every clinic/treatment on MedTourEasy?
• Does MedTourEasy have the best prices?
• What does the listed treatment price include?

Before Treatment 1

• Do I need a medical visa?

During Treatment 2

• How do I get an interpreter?
• Can my family stay with me in the hospital?

After Treatment 1

• How long will I need to wait before flying home?